Get In Touch
Have questions, concerns, or need assistance? We're here to help you. Choose the most convenient way to reach out to our support team.
Send us a Message
Frequently Asked Questions
How long does support take to respond?
We typically respond to support tickets within 24-48 hours. Telegram messages are usually answered faster during business hours.
What information should I include in my support request?
Please include your username, a detailed description of the issue, and any relevant screenshots or transaction IDs.
Can I get help with wallet setup?
Yes! We can guide you through setting up your cryptocurrency wallet and connecting it to our platform.
What if I forgot my password?
Use the "Forgot Password" feature on the login page. If you're still having issues, contact us via email.
Our Support Commitment
We strive to respond to all inquiries within 24 hours. For urgent matters, please use our Telegram group for faster assistance.